Introduction

This Privacy Policy ("Policy") describes how Futuron ("we," "our," or "us") collects, uses, stores, shares, and protects your personal information when you interact with our services, websites, applications, or any other products we provide.

Futuron is committed to maintaining your privacy and complying with applicable data protection regulations, including but not limited to the General Data Protection Regulation (EU GDPR), UK GDPR, and any relevant local data protection laws depending on your jurisdiction.

By using Futuron's services, you agree to the terms of this Privacy Policy.

Information we collect

We collect limited personal information necessary to provide you with a seamless experience. This may include:

• Personal identifiers such as name, username, and email address
• Account-related data such as login credentials and preferences
• Usage information such as IP address, device type, browser, location, and pages visited
• Communication preferences and support-related correspondence

We do not collect or store credit card or payment information directly. All transactions are securely processed through third-party payment gateways that comply with PCI-DSS standards.

How we use your information

We use your information to:

• Provide and maintain our services
• Personalize your user experience
• Communicate with you regarding your account, updates, or support
• Enforce our legal rights and terms of use
• Respond to your inquiries and fulfill contractual obligations
• Improve service functionality and troubleshoot issues
• Comply with legal obligations

We rely on your consent, contractual necessity, and legitimate interests as the legal bases for processing personal data.

Sharing and disclosure4. Data Security

We do not sell, rent, or lease your personal data.

We may share your information with:

• Trusted service providers assisting us in analytics, support, or communications. These third parties are bound by confidentiality obligations.
• Legal authorities, if required to comply with a legal obligation or protect the rights and safety of Futuron, its users, or others.
• Partners or affiliates, under strict data protection agreements, only when necessary for service delivery.
• Cross-border data transfers, if applicable, are protected by appropriate safeguards such as Standard Contractual Clauses (SCCs) or other approved mechanisms.

Your data rights

Depending on your region, you may have the following rights:

• Access – Request access to the personal data we hold about you
• Correction – Ask us to correct or update your data
• Erasure – Request the deletion of your personal data ("Right to be forgotten")
• Objection – Object to certain uses of your data
• Restriction – Request limitation of how we process your data
• Portability – Receive your data in a structured, machine-readable format
• To exercise your rights, contact us at: support@futuron.co

If we rely on your consent to process data, you may withdraw it at any time. This does not affect the legality of processing done before your withdrawal.

You also have the right to file a complaint with your local data protection authority.

Data security

We implement industry-standard technical and organizational safeguards to protect your data from unauthorized access, disclosure, loss, or misuse.

However, no digital platform can guarantee 100% security. You are responsible for maintaining the confidentiality of your credentials.

Retention

We retain personal data only as long as necessary for the purposes stated in this Policy, or to comply with legal, contractual, or regulatory obligations. When no longer needed, data is securely deleted or anonymized.

Children's privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children without verified parental consent. If you believe we have inadvertently collected such data, please contact us immediately at support@futuron.co.

Communication and marketing

We may send service-related notifications or updates by email. If you have opted-in to receive marketing communications, you can unsubscribe at any time using the link in our emails or by contacting us directly.

We may use cookies or tracking tools to analyze email engagement and improve content relevance.

Cookies and tracking

Futuron uses cookies and similar technologies to:

• Improve website performance and user experience
• Analyze user behavior
• Facilitate secure login and session tracking

You can manage cookie preferences through your browser settings or through our cookie banner on the site.

Changes to this policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our services, legal requirements, or technology.

We will notify you of significant changes by posting an updated version on our website or by direct communication. Continued use of our services constitutes acceptance of the revised Policy.

Contact us

If you have questions, requests, or complaints regarding this Privacy Policy, please reach out to:

Futuron

Address: B-173, Block 2 Gulshan-e-Iqbal, Karachi

Email: support@futuron.co

Owned and operated by:

Futuron Technologies Ltd.

If applicable, also distributed through strategic partners. Please contact us for more information about our authorized distribution channels.